Floor Coverings International of Plymouth-Canton has their customers covered when it comes to providing the best in-home flooring experience and results. Because the business is part of a nationwide franchise, they have access to the latest and greatest selection of top-name brands, styles, designs and options. They also are locally owned and operated by a father-daughter team with deep Michigan roots who are community driven and stand by their customers from the beginning of a project to the end.
“I think since we are not only a family business but a father-and-daughter team, that makes us very unique,” said Julie Piccone, who owns and operates the business with her dad, Alberto. “My dad and I are very hands on with everything during the entire process, so our customers are dealing directly with the owners who believe strongly in the importance of customer service.”
Piccone said a majority of their work is based in Plymouth and the surrounding communities, and their customers are also their neighbors and part of their extended family.
“We believe in supporting the Plymouth community because this is our neighborhood too,” she said. “We are very active and very proud of the community. Our customers get the benefits of working with a local, family-operated business throughout the entire process.”
The business opened in October 2021 after Alberto retired early and Julie was looking to make a change – and a difference in her community. “We were both in the automotive industry before starting the business,” Julie said.
“We wanted to work together and create a family business and build something unique and special in our own backyard. The franchise was really great to deal with and really set us up for success through their training process. In addition, my dad and I are both very hands-on throughout the process. We also really believe in the high quality of the products we sell – and this is reflected in our five star ratings.”
Piccone said it’s “great” working with her dad.
“We both have the same work ethic and focus, and we both care about quality and customer service so we are very much on the same page when it comes to running a business,” Julie said. “It’s an equal partnership, and we each have our different roles within the framework of the business. We both have very high standards in what we do and that serves us well.”
Floor Coverings International of Plymouth does a lot of installations in Plymouth and understand how to work in the many beautiful old homes in the area.
“Because these homes are older and even historic, we take extra care when putting in new flooring,” Julie said. “We make sure we are very careful in what we are doing and our customers really appreciate that.”
Floor Coverings International is one of the highest rated flooring companies in North America. The company has an average 4.8 out of 5-star rating with more than 350,000 happy customers and counting. They offer a wide selection of floor coverings including carpet, hardwood, laminate, vinyl, tile, stone and more. For more information, log onto floorcoveringsinternational.com, call (734) 738-0023 or email Julie at Julie.piccone@floorcoveringsinternational.com.
VIEW IN PUBLICATION